Inform helps enquirers in two ways. It can give them information either directly or indirectly. And it can put them in touch with members of its extensive international network of people with specialist knowledge and/or experience from a variety of perspectives. It does not, however, tell enquirers what they should do.
Inform receives several hundred enquiries each year from, among others, relatives and friends of new converts, current and former members of movements, government agencies, police, social workers, clergy and other religious professionals, therapists, counsellors, students, academics and the media.
Most of the enquiries Inform receives are about minority religions, new religious movements (NRMs) or 'cults'. These groups might be new creations, and consist solely of a first-generation of converts, or be unfamiliar to the national context but established elsewhere. Inform also responds to enquiries about movements that arose in the 19th century such as the Jehovah's Witnesses, the Church of Jesus Christ of Latter-day Saints (the Mormons) and Christian Scientists, as well as to questions about new movements within mainstream religious traditions.
Enquiries may be made to our dedicated helpline, email or letter. Alternatively, you can make an appointment to visit the office.
All enquiries are treated with the strictest confidentiality.
For more information about the types of other organisations that specialise in offering emotional and practical support please click here.


Inform's research team can produce reports, briefings and data sheets on a variety of topics and issues. Such information might be useful in a court case or for a government institution or other organisation needing to make an official decision about a particular group. If you would like to commission a customised report, please contact us. A fee may be charged if the amount of staff time required is significant.